About Us

Melissa Clive

EHR Education Manager

I have been with IHA for 3 years. I reside in Webster Township, MI. I have a Bachelor’s of Science degree from the University of Toledo. I have past experience as a technologist in Radiography and Nuclear Cardiology. My husband and I have an English Mastiff named Brinks and we hope to raise chickens in the near future.

Doreen Schifano

EHR Education Specialist

I have worked at IHA since January 2015. My previous experience was 12 years at an OBGYN office. I started as a medical assistant, then supervisor, then clinic manager for a non-profit organization. I was born and raised in Ypsilanti and I spent my youth traveling/camping “up north” in our great state to visit relatives. Something I still enjoy doing with my husband to this day! I was a veterinary technician before I got into women’s health and I have remained passionate about critters. My “babies” are Bronx (Boxer/Pitt), Wasabi (wily orange cat) and Juno(big sassy tabby).


Nancy Mathison

EHR Education Specialist

I have been with IHA for over 14 years I currently reside in Ypsilanti..  I worked in Pulmonary Critical Care & Sleep for just over 12 years in many positions including Clerical Supervisor from there I went on to be a Clerical Supervisor in our Urology Practice for 14 months, then I moved on to our IRT department for about a year before moving onto our EMR Education Specialist Team. I have 2 children and 1 step son (Kristopher, Wesley, & Sydney).  I have been very happy married to my husband for almost 21 years.  We have one Boston Terrier named Buddy who is 8.


Stephanie Thomas

EMR Education Specialist

I have worked for IHA since May 2012.  I have past experience as a Medical Receptionist and Dental Assistant. I have a Bachelor’s degree in Communication and Health Administration from Eastern Michigan University. In April I celebrated my first year of marriage to the love of my life. Together we share a handsome Shih Tzu named Oscar. I am also addicted to anything with bling.


Jann Howell

EHR Education Specialist

I have been with IHA as an EHR Trainer for 3 years.  I grew up in Grand Rapids and currently live in Ypsilanti Twp. with my boys:  husband, Pat, and my kids – Waylon and Preston.  I graduated from Western Michigan with a degree in Sociology and a Minor in Social Work. I worked at Planned Parenthood in both Grand Rapids and Ann Arbor/Ypsilanti for a total of 13 years prior to coming to IHA. 


Nicole Fick

EHR Education Specialist

I have been with IHA since May 2015. I have a Bachelor’s Degree in Psychology with a minor in Sociology from Eastern Michigan University.  In the past I have worked for two small hospitals in the registration/admitting departments training new employees, scheduling surgeries, and optimizing work flow. I am happily married to my best friend, together we have two rescue pitbulls Thor and Nala.


Barbara Lenard

EMR Analyst 1 (Team A)

I have been with IHA since 2013. Prior to joining IHA, I worked as a trainer for NextGen, and as an implementation specialist and manager for a national medical transcription service.  I also have 15 years’ experience as a Medical Assistant in primary care, Ophthalmology, and General Surgery.  I live in Woodhaven, and have 2 children and 5 grandchildren.


Carrie Fauer, RN

EMR Analyst II– Obstetrics, Gynecology, Breastfeeding Medicine, Nutritionists, Social Work, Outpatient Procedure Center

I have been with IHA for 6 years and part of the SJ system for 19 years.  I grew up in Ann Arbor and now live in Howell with my husband, three children, 5 cats and a dog.  Before joining IHA, I worked as a nurse in Labor & Delivery, Mother/Baby, and Post-operative Gynecology at SJMH in Ann Arbor and SJMLH in Howell. 


Chelsea Bartscht

EMR Analyst II – Colon & Rectal, General Surgery, Vascular, Dermatology, DSA, CAS, Urology, PCCS, Neurology, ID and Rheumatology

I have been back with IHA since February of 2014. I live in Ypsilanti but am originally from Ann Arbor. I graduated from the University of Connecticut with a Bachelors in Psychology. In the past I worked for NextGen supporting go lives and training new clients for 2.5 years and before that worked for IHA helping with Go Lives and NextGen support. I have three pets that consist of a crazy mutt Bruce, a senior laid back horse Iggy and an adorable miniature pony named Puddle.


Sally Skiff

EMR Analyst I (Team B)

EMR Analyst I for surgery/specialty.  I have been with IHA since 2006 starting at Academic Internal Medicine and transferring to Academic Dermatology.  I reside in Maybee. I have 2 dogs (Modo and Bella), Russian Tortoise (Mr. Laborski), Bearded Dragon (Groot) and we will leave it at that. I enjoy traveling with my husband (Jerry), fishing, spending time with family and I have recently taken up bow hunting.


Joselyn Foster, RMA

EMR Analyst II for Family Medicine, Pediatric Medicine, Internal Medicine, Urgent Care and Care Managers

I have been with IHA for over 11 years. I have past experience as a Medical Assistant, and a Clinical Coordinator. I reside in Ypsilanti, but I’m originally from Milan MI. I have one daughter, Nadia along with one dog, Prince. I enjoy traveling, shopping, sports and trying new food.