SPECIALTY/SURGERY Weekly EHR Update 05/23/2016

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EHR Tip of the Week:

Looking for a lab letter that will allow you to pull a specific timeframe?

Then, the Custom Date Lab Letter is for you!

When you receive a request from a patient to have the last calendar year of results, for example, follow the steps below:

·         Open Document Library > enter Start and End date in blank fields under Custom Date Lab Letter

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·         Click on “Custom Date Lab Letter” and it will generate a letter for the dates specified.

REMINDER:

If a patient is referred to the ER or UC over the phone, please remember to document this in EMR. Here’s how!
*We use this information as a part of ER/UC Utilization tracking

·         Open iCommunication

·         Click Medical Question/Other

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·         Click in the checkbox next to “Other” and select appropriate action

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Resolved EHR Tickets:

·         In order to make it easier for you to document your call attempts with referrals, the Order Management  action/comment pick list now contains options for 1st call, 2nd call, 3rd call

*Please note 3rd call is not a trigger term, you still must use recall complete

CONTACT:

For EMR break/fix issues: HelpDesk (734) 747-6766 Option #7 or or Shoretel – Ext: 10007

For EMR enhancement requests: Chelsea Bartscht EMR Analyst; x10211

For EMR Training Needs at ID, Neuro, Peds Neuro, Urology and Vascular, please contact: Nancy Mathison, EMR Education Specialist; x10554

For EMR Training Needs at Academic Derm, Academic Surgery, CATS, Colon & Rectal, Derm, DSA, General Surgery, PCCS and Rheumatology, please contact – Nicole Fick, EMR Education Specialist; x10319