WHO DO I CONTACT FOR MY EMR NEEDS?
For EMR break/fix issues: HelpDesk (734) 747-6766 Option #7 or or Shoretel – Ext: 10007
For EMR enhancement requests: Joselyn Foster, RMA EMR Analyst x10266
For EMR Training Needs: Stephanie Thomas, EMR Education Specialist; x10669
EHR Tip of the Week:
1. Please remember to include the following information when you submit a helpdesk request to add location/providers:
a. Location Name
b. Provider Name (First and Last)
d. Phone Number
e. Fax Number
Resolved EHR Tickets:
· Added column on Quick Referral to indicate if internal or external referral order
· The Fluoride Varnish checkbox on the Nose/Mouth/Throat pop-up of the physical exam has been updated for ages 6 months through 16 years old. Please see attached training document for more details.
· Quick Referral Pick lists have been updated with requests.