MH Weekly EHR Update 05/23/2016


EHR Tip of the Week:

Looking for a lab letter that will allow you to pull a specific timeframe?

Then, the Custom Date Lab Letter is for you!

When you receive a request from a patient to have the last calendar year of results, for example, follow the steps below:

·         Open Document Library > enter Start and End date in blank fields under Custom Date Lab Letter


·         Click on “Custom Date Lab Letter” and it will generate a letter for the dates specified.


If a patient is referred to the ER or UC over the phone, please remember to document this in EMR. Here’s how!
*We use this information as a part of ER/UC Utilization tracking

·         Open iCommunication

·         Click Medical Question/Other


·         Click in the checkbox next to “Other” and select appropriate action


Resolved EHR Tickets:

·         In order to make it easier for you to document your call attempts with referrals, the Order Management  action/comment pick list now contains options for 1st call, 2nd call, 3rd call

*Please note 3rd call is not a trigger term, you still must use recall complete



For EMR break/fix issues or enhancement requests: HelpDesk (734) 747-6766 Option #7 or or Shoretel – Ext: 10007

For EMR Training Needs: Melissa Clive, EMR Education Manager; (734)747-6766 x10545