FM/IM Weekly EHR Update 05/23/2016


EHR Tip of the Week:

Looking for a lab letter that will allow you to pull a specific timeframe?

Then, the Custom Date Lab Letter is for you!

When you receive a request from a patient to have the last calendar year of results, for example, follow the steps below:

·         Open Document Library > enter Start and End date in blank fields under Custom Date Lab Letter


·         Click on “Custom Date Lab Letter” and it will generate a letter for the dates specified.


If a patient is referred to the ER or UC over the phone, please remember to document this in EMR. Here’s how!
*We use this information as a part of ER/UC Utilization tracking

·         Open iCommunication

·         Click Medical Question/Other


·         Click in the checkbox next to “Other” and select appropriate action


Resolved EHR Tickets:

  • Bright Futures: Statements indicating the plan of care for pediatric well visits have been added to the Well Visit Plan templates.  The statement that is selected is also added to the Master document.  Please See: APP Bright Futures Statement for details.
  • In order to make it easier for you to document your call attempts with referrals, the Order Management  action/comment pick list now contains options for 1st call, 2nd call, 3rd call

*Please note 3rd call is not a trigger term, you still must use recall complete



For EMR break/fix issues: HelpDesk (734) 747-6766 Option #7 or or Shoretel – Ext: 10007

For EMR enhancement requests: Joselyn Foster, RMA EMR Analyst x10266

For EMR Training Needs:  Stephanie Thomas, EMR Education Specialist; x10669